Our commitment to quality
We’re a different kind of electrician: if you’ve watched our YouTube channel, you’ll see that we’re open and honest about the work we do, and the skills and processes required for each job. We won’t say that a job is finished until we believe it has been completed to the highest possible standard.
We are driven by a desire to do our best, and to us this goes beyond doing the actual job. We believe in clear communication with our customers: whatever we need to do, we’ll discuss with you. We’re always thoroughly professional: our teams are polite, punctual, dressed suitably in our uniforms and we make a point of tidying up after we’ve finished a job.
Our teams are of course all suitably qualified, and experienced contractors work alongside those learning the trade in order to teach best practice.
Ask our customers
For a true picture of our commitment to professionalism, let’s ask a few of our satisfied customers.
“Incredible service start to finish, perfect comms all the way through, but most importantly the quality of work and care taken is just unbelievable. The team literally spent two hours running an EV charger wire through a cavity as it would look tidier, even when I said as it was proving so hard I didn’t mind it going down the inside of the garage wall. If they had an idea of how to give me a better solution they would talk me through it and then change the planned work. In a full week on site it just shone through that every member of the team naturally cared about doing a perfect job from big things to little things – very, very, very impressed!”
“From my first inquiry to completion of the job the Artisan team was responsive, professional and friendly in their manner and approach. On the day of the actual install, Cory and Ruben arrived exactly on time. I requested a certain cable run which Cory happily took on board and continued to complete a very neat and tidy job. The whole team are a credit to the business. Very pleased with the outcome and would recommend these guys with no hesitation.”
“I found Artisan via their YouTube channel. Jordan and Lee installed a Hypervolt 2 EV charger for me. I have been so impressed with not only the quality of work but the whole smooth process from my initial enquiry to final install. They both worked into the late (dark) evening to ensure my job was successfully completed before Christmas. Also a big thank you to Erica and Louise, the office team. I highly recommend Artisan and will be using them for all my future electrical projects.”
“Very impressed by the way Cory searched for the best way of hiding the cables to the charger rather than the taking the easiest and quickest option. Very professional in approach, but also friendly and was great to see how he tidied and cleared everything up before he left. An excellent job all-round and would recommend to others.”
“They promised a great service and they delivered it. Really friendly and professional help throughout the process of buying and installing an EV charger. Genuine pride in making the work look as good as it can but perhaps more importantly, on making it safe. Would (and will) happily use in future.”